HE Transformation Business & Estates | 19 November

09:20 am - 09:30 am

Enhancing Operational Performance through Joined-Up Transformation

  • Institution-wide alignment on business transformation

  • Reimagining service design models

  • Making real gains on operational performance amid financial pressure


09:30 am - 10:00 am

Salami Slicing is Dead: Developing a Sustainable Approach to Cost Base Management

  • Why endless rounds of cost cutting will not work in driving long term resilience

  • Stabilising costs around a strategic approach to systems, processes and structures

  • Where does the money actually come from? Aligning back-office functions to support surpluses and growth areas

  • Embedding long term ROI into rethinking cost base management


10:00 am - 10:20 am

Is Your Estate Working for You? Deploying Smart Campus Capabilities at Scale to Meet Efficiency Objectives

  • Harnessing real time data to drive enhanced decision making across the estate

  • From smart to intelligent campus: The infrastructure and data capabilities needed to make the leap

  • Setting your operational goals: How can smart technologies and environmental data be used to drive efficiency, reduce waste and support an enhanced user experience?

  • Scalability in action: Developing existing digital assets to support system-wide integration


10:30 am - 11:00 am

Sponsored Session


11:10 am - 11:50 am

Commercialisation Obsessives: Getting Serious About Income Diversification

  • Challenging the ‘dirty word’ status of commercialisation

  • Exploring the growth areas and identifying commercial opportunities that support strategic purpose

  • What can we learn from institutions that have successfully diversified income streams?

  • Untapped potential? Are we really getting the most from our existing assets?


12:00 pm - 12:30 pm

The Campus Diaries: How Users Interact with the Estate and What Needs to Change

  • Space and place: How campus users really engage with the university estate

  • Are we utilising our spaces effectively to meet the evolving needs of students?

  • What does the rise of commuter students, microcredentials and new forms of delivery mean for campus design?

  • Bold thinking: How can we change to deliver more responsive and adaptive spaces?


12:40 pm - 1:10 pm

Sponsored Session


1:20 pm - 2:00 pm

Razor Sharp Purpose? Good Growth, Surplus Building and Knowing Where to Invest

  • Knowing your surpluses: Where do they exist? Why are they working?

  • Mission clarity: Aligning your growth plan and activity areas with an unmistakable USP

  • Examining new business opportunities that speak to your proposition

  • Being brave: What is not going to be driving sustainable income in five years from now?

  • Embedding scalability in your business model: Where to invest


2:10 pm - 2:40 pm

The Big Procurement Conversation: Untapping the Real Buying Power in Higher Education

  • Developing purchasing power in the sector through enhanced collaborative agreements

  • The critical steps on standardisation to drive shared procurement processes

  • Negotiating at scale and deploying partnered approaches to procurement resourcing

  • Harnessing benchmarking tools and data sharing to drive improved purchasing decisions

  • The regulatory and legal considerations: what is achievable?


2:50 pm - 3:30 pm

Business Model Design Forum: What Are the Options? Is it Right for Us?

  • Not another restructure: The principles for designing resilient operating models

  • System-wide answers: What are the core operating and delivery changes needed to drive success?

  • Real examples: Where is business model change working and what routes can we take?

  • Over to you: The organisational development priorities for your institution


3:30 pm - 4:00 pm

Net Zero Amid Transformation: Three Stories on Financing and Strategic Planning

Hear from three distinct institutions as they problem solve the net zero roadmap ahead, assessing how they:

  • Navigate net zero implementation amid financial restraint

  • Work to secure financing to achieve net zero objectives

  • Examine opportunities for aligning net zero strategies with long term financial sustainability


4:05 pm - 4:25 pm

Managing Creditors and Approaches to Debt: The Discussions Happening Now …

  • What creditors expect to see from institutions in financial distress

  • What does credible financial planning look like to banks?

  • Candid insight into how universities are engaging with creditors now


*Agenda subject to change

Be part of the strategic decisions ahead