Main Stage | 20 November
9:20am - 9:30 am
Chair’s Introduction: The Non-Negotiables for Strategic Success
Leadership and cultural change
Business model design and development
Reimagining collaboration in higher education
Professor Jackie Dunne
Vice Chancellor
Birmingham Newman University
9:30am - 9:50 am
Ministerial Keynote Address: The Drive Towards Sustainable Higher Education Business Models
What follows immediate financial decision making? The drivers for system level change
The reforms and sector-wide transformation needed to support resilient business models
Opening up transparency and accountability in meeting value for money expectations
Enabling innovative approaches to collaboration, cost sharing and efficiency
10:00am - 10:40 am
Really Moving the Dial? The Fundamentals for Organisational Transformation
The leadership and governance essentials to supporting a robust strategic positioning
The vital decisions needed now on business change and service delivery
Rethinking our operating models: What does a resilient institution look like in 2035 and beyond?
Breaking the deadlock: What is needed to support radical long-term transformation agendas?
10:50am - 11:20 am
Headline Sponsored Session
11:30am - 12:10 pm
From Financial Distress to Long Term Resilience: The Mechanics of the Turnaround
Is our turnaround compelling and believable?
The priority decision areas needed for turnaround success
What do creditors expect from a business plan capable of driving financial sustainability?
Understanding performance: How do we know if we are on track?
Diversifying income stream and unlocking new business opportunities
12:20pm - 1:00 pm
Making it Happen: Shared Services, Cost Sharing and Structural Collaboration
Overcoming the barriers to collaboration: What needs to change?
Opening the dialogue: how do we support institutions with mechanisms to actively engage?
Where are the real untapped opportunities on cost sharing?
The road to implementation: What are the legal, regulatory and structural factors in supporting successful collaboration?
1:00pm - 1:30 pm
The Real Prize: Realising Productivity Gains and Enhancing Operational Performance through Meaningful AI Deployment
Delivered by Capita
1:40pm - 2:20 pm
Outside the Bubble: What Can We Learn from International HE Operating Models and Beyond?
How can we fundamentally rethink higher education operating models in the UK?
Leading the pack: What can we learn from impactful operating models internationally?
What’s needed to drive radical change in the way an institution is structured and services delivered?
New approaches to cost base and business design
Rethinking our product: Embarking on system design with new value propositions for new audiences
Professor Frances Corner OBE
Vice Chancellor
Goldsmiths, University of London
2:30pm - 3:20 pm
Radical Thinking on Service Design: From Systems and Processes to People and Culture
The transformative decisions needed to deliver systems capable of enhancing operational outcomes
Where are our processes holding us back? Designing truly institution-wide operating models
Placing people at the heart of transformation: What are the cultural drivers needed to support impactful services in 2030 and beyond?
The end goal? Developing a strategic vision for system change that goes beyond efficiency savings
3:30 pm - 4:00pm
Hit the Reset Button? A Blueprint for Next-Generation Academic Delivery Models
The big ideas on new delivery formats, modularity and product propositions
Breaking the traditional 3-year UG model: Can LLE ignite transformation?
Lessons from independent providers and new forms of delivery
New student populations ahead: What do future audiences want from their academic delivery model?
Embracing disruption: What AI means for next-generation teaching delivery
4:00pm - 4:10pm
Closing Thought: Reshaping the Way We Work in Higher Education
A new agile leadership culture
Embedding commercial thinking
Are we ready for next generation operating models?
*Agenda subject to change
